Privacy Policy

Effective Date: 4th February 2025

South East Solar (“we,” “us,” or “our”) operates the website https://sesolar.ie/ and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process the following types of personal data:

Personal Information: Name, email address, phone number, and any other details you provide when contacting us.
Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.
Communication Data: Information from emails, phone calls, or forms submitted through our website.

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and provide customer support.
To improve our website and ensure it functions correctly.
To comply with legal obligations.
To send marketing communications (only if you have opted in).

3. Legal Basis for Processing Data

We process your personal data under the following legal grounds:

Contractual Obligation: When you request our services.
Legitimate Interest: For improving our website and ensuring security.
Legal Compliance: To fulfill legal and regulatory requirements.
Consent: When you subscribe to marketing communications (you can withdraw consent at any time).

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share it with:

Service Providers: Third-party providers who help us operate our website and services.
Legal Authorities: If required by law or to protect our rights.

Any third parties processing your data are required to comply with GDPR and keep your information secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data, subject to legal limitations.
Right to Restrict Processing: Limit how we use your data in certain situations.
Right to Data Portability: Receive your data in a structured format.
Right to Object: Object to processing for direct marketing or legitimate interests.

To exercise any of these rights, contact us at info@sesolar.ie.

7. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, refer to our [Cookie Policy] (if applicable).

8. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or disclosure. However, no internet-based service is completely secure.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

📧 Email: info@sesolar.ie
📞 Phone: +353 (0) 86 179 7141
🌐 Website: https://sesolar.ie/

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Data Protection Commission (DPC) Ireland at www.dataprotection.ie.